Star Contact Solutions

Working with leading Fortune 500 companies, in diverse industries such as financial / credit card, airlines / travel, pc manufacturers and telecommunications / wireless, Star Contact has acquired significant experience providing innovative customer care and support solutions for a diverse range of clients' needs in multiple industries, languages and countries of origin.

We support all aspects of the customer life cycle - from customer acquisitions to ongoing service to retention efforts and account closure. Star Contact provides a wide range of inbound and outbound call services, Web chat, e-mail, fax and interactive voice response (IVR) technology solutions, including:

• Customer Service (All Aspects)
• Customer/Portfolio Conversion
• Fraud Management
• Lead Generation
• Retention
• "Right Party" Contact & Soft Collections
• Sales & Acquisition
• Surveys
• Technical support
• Welcome & Thank You Calls
• Financial Services / Credit Cards
• Travel and Leisure
• Telecommunications / Wireless
• Many Other Direct Marketing and Support Initiatives

Our operation supports customer service programs both to and from the United States, Canada , Latin America and the Caribbean offering a unique mix of language skills including:

• English Only Campaigns
• Bilingual English/Spanish Campaigns
• Spanish Only Campaigns